FAQs

What is Savora Mode?

Savora Mode is an independent fashion boutique offering timeless collections for women and men. We curate pieces that blend modern simplicity with lasting quality, designed for those who value comfort and refined style.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders within the United Kingdom, no minimum required. Great style, delivered on us.

How long does delivery take?

Orders typically arrive within 5–8 business days (Monday to Friday) after dispatch. We’ll send you a tracking link as soon as your parcel is on its way.

Do you ship internationally?

At this time, we only ship within the United Kingdom. We’re focused on delivering a high-quality local experience if we expand shipping zones, you’ll be the first to know!

What is your return policy?

You can return items within 14 days of delivery, as long as they’re unworn, unwashed, and in original condition. Return shipping is free. To start a return, just email us at info@savoramode.com.

How long do refunds take?

Once we receive your return and approve it, your refund will be processed within 10 business days. It may take a few extra days for your bank to reflect the credit.

Can I exchange an item?

Absolutely. If you'd like a different size or style, just let us know in your return email and we’ll help make it happen.

What payment methods do you accept?

We accept Visa, Mastercard, Maestro, American Express, UnionPay, Apple Pay, Google Pay, and Shop Pay. All payments are securely processed and encrypted.

Is my personal and payment information safe?

Yes. Your privacy and security are our top priorities. Savora Mode uses secure checkout technology and never stores your payment details.

I didn’t receive my order what should I do?

First, check your tracking link. If it’s been more than 8 business days and your parcel hasn’t arrived, email us at info@savoramode.com and we’ll investigate right away.

Can I update or cancel my order?

If your order hasn’t shipped yet, we may be able to make changes. Please contact us as soon as possible after placing the order and we’ll do our best to accommodate.

Still need help?

No worries we’re here for you. Just drop us a message at info@savoramode.com and our friendly support team will be happy to assist.